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Customer Support

Context Help

If you lose your way inside our Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A pop-up menu will show up. It contains in-depth information about all the actions that you can perform on the given page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive library of tutorial video clips describing how to work with our hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you searching for, check out our comprehensive FAQ section, which covers questions asked by actual people and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new questions & answers in an attempt to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ database either, you can get in touch with our excellent team of customer support engineers available 24-7 and eager to assist you with any issue. Each support ticket you submit will be replied to within 1 hour (the average ticket response time is only twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932 US International: +1-727-546-HOST(4678) UK Phone: +44-20-3695-1294 AU Phone: +61-2-8417-2372 OUR ID: 315984 Sales Lines Working Hours: Monday to Friday: 10.00 AM - 06.00 PM GMT/UK 05.00 AM - 01.00 PM EST/USA 08.00 PM - 04.00 AM EST/AU email: support@dreamhost.procom Online Contact Form Check your server status To check the status of your server if you think there is a problem, please go to: server.dreamhost.pro